MSc Quality Management by UWS in colaboration with TEI Πειραιά μεταπτυχιακό στη διασφάλιση ολικής ποιότητας

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09.06.08

   This Master of Science program is also available for foreign students living abroad who are interested in working and living in Athens but at the same time want to participate in a Part-time Master program.

    Quality Management is the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost. It also addresses strategic quality issues and leadership in establishing a total quality ethos. The University offers an integrated quality programme leading to the articulated awards of Postgraduate Diploma and MSc in Quality Management.

    Core modules develop management skills, technical knowledge and the range of expertise required to enable students to understand, identify, analyse and assess the criteria which influence the quality decisions required at all stages of the product or service life cycle. An understanding is also given of the complexities and inter-relationships which exist in implementing cost effective quality management solutions to the ISO9000 series of standards and to the EFQM model. Emphasis is placed on the practical aspects of implementing a quality approach to the work of an organisation and the development of functional skills to satisfy an identified market demand for professionals conversant with the management of quality.

Course Contents

    Full-time Diploma and MSc students undertake four core modules during each semester(five core and three optional modules). MSc students must also complete a significant industrial or University-based dissertation over the sumer. The Diploma and MSc courses may also be completed on a part-time basis as a credit system exists for each of the modules. Students who complete four coure modules will qualify for a Postgraduate Certificate in Quality Studies.

CORE MODULES:

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1. Quality Assurance and Management Systems
(Module lecture hours 30)
  • Introduction to Total Quality
  • Planning for Quality
  • Quality Improvement and Motivation
  • Business Aspects and Performance Indicators
  • Quality Systems, Auditing and Liability (ISO 9000)
2. Software Quality Technology
(Module lecture hours 24, Lab hours 24)
  • Database Design and Implementation
  • Web Technology
  • Information Security Management
  • Software Quality Assurance
  • Managing Information Technology
3. Statistical Quality Control
(Module lecture hours 48)
  • Basic Concepts
  • Measurement Systems
  • Attribute Data
  • Normal Distribution
  • Control Charts
  • SQC Tools (pareto analysis, CE diagrams)
  • Acceptance Sampling
4. Interpersonal Skills and Change Management
(Module lecture hours 24)
  • Organizational development and change
  • Self-development aligns to organizational goals and feedback
  • Interpersonal skills for appraisal and coaching to approve performance
5. Strategic Quality Management
(Module lecture hours 30)
  • Management Strategy
  • Total Quality Management
  • Management Information Systems
  • Quality Management Audits
6. Strategic Risk Management
(Module lecture hours 36)
  • Key Elements of Risk Management
  • Perception of Risk
  • Assessment of Risk
  • Risk Mitigation and Control
  • Management Systems

OPTIONAL MODULES:

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1. Reliability
(Module lecture hours 30)
  • Introduction of Reliability Engineering
  • Physics of life
  • Definitions of Terms
  • Real life Systems
  • Determination of the Dominant Failure Mode
  • Making Reliability Statements with Confidence
  • Prediction Techniques
  • Reliability Improvement Programmes
2. Service Quality
(Module lecture hours 24)
  • Components of service
  • Definitions of product and service quality
  • The role of the customer
  • Application of service quality conceptual models
  • Measurement techniques
  • Improvement of service quality
3. Quality in Design
(Module lecture hours 30)
  • Quality Function Development
  • Company Implementation
  • Loss to Society
  • Evaluation of Quality
  • Design of Experiment
  • Data Analysis
4. Quality Operations Management
(Module lecture hours 24)
  • Production Systems
  • Product Design
  • Production Plans
  • Programming MRP,CRP
  • JIT Systems
  • Distribution Networks
  • Project Management (CPM, PERT)
5. Environmental Management
(Module lecture hours 24)
  • Industrial Ecology
  • Enterprises and Environment
  • TQM for Environmental Total Quality
  • International Standards for Environmental Management (ISO 14000)
  • Case Studies

Career Prospects

    The course is suitable for those wishing to pursue a career in the industrial or service sector and is structured to respond to the latest developments in areas such as IT and European Standards.

Professional Recognition

The MSc courses have academic membership validation from the Chartered Quality Institute.
Τελευταία ανανέωση ( 09.06.08 )
 

Comments

This course has an intake in September. A February intake to this programme may also be possible. Contact course leader for details.

Please note: The University’s Postgraduate Diploma/MSc Quality Management is also delivered in Greece in collaboration with TEI Piraeus, Athens

Entry requirements

Diploma applicants must normally possess a degree, an equivalent qualification or a lesser appropriate qualification plus equivalent experience gained in industry. Students completing the Diploma at a sufficiently high standard may transfer to the MSc.
MSc applicants must normally possess an Honours degree or an equivalent qualification. MSc applicants will register for both the Diploma and the MSc and will be subject to progression requirements. Students who have previously completed a Postgraduate Diploma in Quality may be admitted to the MSc at the appropriate stage.